If you have decided to walk away from online betting, knowing exactly how to delete 1xBet account access the right way matters — because the process is not as obvious as a single tap in the app. There is no “delete account” button hidden in your 1xBet settings. Instead, you close your account through customer support, and the request is permanent once it goes through. This guide walks Nepali players through every step: what to do before you delete a 1xBet account, how to contact support, the difference between deleting and simply taking a break, and what happens to your money and data afterwards. Follow it in order and you can close your account cleanly, with nothing left behind.
Can You Delete a 1xBet Account? (Quick Answer)
Wondering how to delete 1xBet account access for good? Yes — you can delete a 1xBet account, but not by yourself. 1xBet does not offer a self-service delete option in the app or website, so you must ask customer support to close it for you, usually through live chat or email. Once processed, deletion is permanent and your balance, history and bonuses are gone for good.
Before You Delete: Withdraw Your Balance First
Before you delete your 1xBet account, empty your wallet. The single biggest mistake people make is closing the account with money still inside it. Because account deletion is irreversible, any remaining balance — including winnings and bonus funds you have already wagered through — is lost the moment the account is closed, and support generally cannot return it afterwards.
Take these quick steps first:
- Settle open bets. Let any pending or live bets finish, or cash them out, so no funds are locked.
- Clear usable bonuses. Withdraw or use up any real, withdrawable balance — unwagered bonus money usually cannot be cashed out.
- Withdraw everything to your preferred method. Send your balance to your bank, wallet or card before you start the deletion request.
- Save a record. Note your account ID and keep a screenshot of your final balance in case you need it later.
Not sure how the cash-out works? Read our step-by-step guide to withdrawing money from 1xBet in Nepal before you close your account.
How to Delete Your 1xBet Account: Step-by-Step
To delete your 1xBet account, you contact customer support and ask them to close it permanently, then confirm your identity so they can action the request. There are two reliable methods — live chat and email — and both lead to the same result. This is exactly how to delete 1xBet account access in practice. Here is the full process.
Method 1 — Live chat (fastest)
- Log in to your 1xBet account on the website or app.
- Open the live chat window (usually a chat icon in the corner of the screen).
- Tell the agent clearly: “I want to permanently delete my account.”
- Give your reason if asked — for example, you no longer wish to bet.
- Verify your identity. The agent will confirm details such as your full name, registered email or phone, and account ID, and may ask you to email a copy of your ID.
- Follow the agent’s instructions and ask them to confirm in writing once the account is closed.
Method 2 — Email request
- Open the email inbox linked to your 1xBet account.
- Email 1xBet’s official support address — ask live chat for the current address, or use the contact form in your account, so your ID document goes to the right place.
- Use the subject line: Request to delete my 1xBet account.
- State that you want a permanent deletion, include your account ID, registered email/phone, full name and country, and attach your ID if requested.
- Send it and watch for a confirmation reply. Requests are typically processed within about 24–48 hours, though it can take longer during busy periods.
Want to make the email quick? Copy this template and fill in your details:
Delete vs Deactivate vs Self-Exclude: What’s the Difference?
Deleting is not your only choice. If you only want a break, a full deletion may be more than you need — deactivation and self-exclusion both pause your account without erasing it forever. Here is how the three options compare so you can pick the right one before you contact support.
| Option | What it does | Reversible? | Best for |
|---|---|---|---|
| Delete account | Permanently closes the account; data, history and balance removed | No — final | Quitting betting for good |
| Deactivate / suspend | Temporarily closes the account; can be reopened later | Yes | An uncertain or short break |
| Self-exclude | Blocks betting for a set period (1 week to 1 year+) | Yes, after the period ends | Controlling a gambling habit |
The key rule: only deletion is irreversible. If there is any chance you may change your mind, choose deactivation or self-exclusion instead.
What Happens After You Delete Your 1xBet Account
Once support confirms the deletion, your 1xBet account is gone and cannot be restored. Here is what that means in practice:
- Your login stops working. You can no longer sign in, place bets or play casino games.
- Your balance is lost. Any money left in the account is forfeited — which is why withdrawing first is so important.
- Your history and bonuses disappear. Bet history, loyalty progress and active bonuses are wiped.
- Re-registration is restricted. 1xBet usually will not let you reopen with the same details; a future account would need a different email.
- Marketing should stop. Closing the account also ends promotional emails and SMS from the platform.
Taking a Break Instead: Self-Exclusion and Support
If the reason you want to delete your 1xBet account is that betting has started to feel hard to control, self-exclusion is often a better first step than deletion. You ask support to lock your account for a fixed period — commonly one week, one month, six months or a year — and during that time you cannot log in or place bets. It gives you breathing room without permanently shutting the door.
Free, confidential help is also available. You can read how self-exclusion works in practice via GamCare, and find support services in your own country through their international directory. For one-to-one help in your language, you can also reach out to a trained adviser any time.
Gambling Therapy offers free, multilingual live support to anyone affected by gambling — available worldwide, including Nepal.
A Quick Note for Players in Nepal
1xBet is an offshore bookmaker — it operates under 1X Corp N.V. on a Curaçao licence rather than a Nepali one, and it has run online since 2007. Nepal does not license domestic online sportsbooks, and the country’s gambling laws are restrictive, so many local players choose to close offshore accounts to step away from the activity entirely. Whatever your reason, the steps for how to delete 1xBet account access stay the same: contact support, verify your identity, and confirm the closure in writing.
Frequently Asked Questions
How do I delete my 1xBet account permanently?
Contact 1xBet support through live chat or email, state that you want a permanent deletion, verify your identity, and confirm the closure. There is no self-delete button, so support has to action it for you.
Is there a delete button in the 1xBet app?
No. Neither the 1xBet app nor the website has a direct delete option. The only way to delete a 1xBet account is to request it from customer support.
Can I get my money back after deleting my account?
No. Deletion is permanent, and any balance left in the account is forfeited. Always withdraw your funds before you start the deletion request.
How long does it take to delete a 1xBet account?
Support requests are usually processed within about 24–48 hours, although it can take longer during busy periods. You should receive a confirmation message once it is done.
Can I reopen a deleted 1xBet account?
No. Once deleted, the account cannot be restored, and 1xBet generally will not let you re-register with the same details. If you only want a break, choose deactivation or self-exclusion instead.
How do I remove my phone number from 1xBet?
Ask support to update or remove your contact details, or delete the account entirely. If you simply want the messages to stop, you can also unsubscribe from marketing in your account settings.
What’s the difference between deleting and deactivating?
Deleting is permanent and final; deactivating is a temporary close that you can reverse later. If you are unsure, deactivate first.
Will deleting my 1xBet account stop the promo emails?
Yes. Closing the account ends marketing emails and SMS. If you would rather keep the account, you can instead turn off marketing in your notification settings.